Frequently Asked Questions

Frequently Asked Questions

What are Ksport USA’s hours of operation?

Customer Support, Sales and Service are open Monday-Friday, 8:30 AM – 5:30 PM U.S Mountain Standard Time.

 

What is the return policy?

We want you to be completely satisfied with your purchase which is why our return policy is meant to be as simple and clear as possible. All returns are subject to a 25% restocking fee. Any returns must have a RMA# (Return Authorization Number) issued by a Ksport USA staff member, if not they will be refused. All items returned must be in brand new condition and in their original packaging. Any product that has been installed is not returnable, no exceptions. Special order items are not returnable, no exceptions. Shipping costs are not refundable. Please click here to review our return policy and procedures in detail.

 

What is the warranty on my product?

Our warranty varies depending on which product you own. Please click here to visit our warranty page for more information.

 

Can I purchase products directly from Ksport?

Yes, you can order any product directly from us. Purchases can be made 24/7 via our website or by phone during normal business hours. Our team of enthusiasts are happy to answer any questions you may have. For the quickest response time we recommend utilizing our online chat feature. Or, if you’d prefer to speak to someone directly you can give us a call during normal operating hours.

 

How can I locate a Ksport dealer in my area?

To locate an authorized Ksport dealer near you please contact us here.

 

Does Ksport USA offer sponsorships?

Yes! Ksport is proud to partner with talented drivers and enthusiasts across the world through a variety of sponsorship opportunities. Please email a detailed proposal to sponsorship@ksportuscom.

Sponsorship proposals should include, but are not limited to: photos/renderings of car, previous and current sponsors, event attendance plans, social media handles, as well as current and planned modifications. Please allow 2-4 weeks for review. 

 

How do I become a Ksport dealer?

Thank you for your interest in becoming a Ksport product dealer! You can find helpful resources for completing the process here.

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